John Lewis - Furniture  |
John Lewis sells a great variety of furniture for all around the home. Order online or visit your local store. Now offering FREE standard delivery on everything! |
| Consumer reviews: 2 Average rating: | |
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Customer Reviews
Customer reviews are a great way to get an unbiased view of a company and the service they provide. Here at Compare Online, you have the opportunity to read customer opinions and even leave your own review – be it good or bad, to help others in the future.
2 reviews found. Displaying 1 - 2
| Quality | | 80% |
| Price | | 60% |
| Customer Service | | 70% |
| Convenience | | 70% |
| Site Usability | | 70% |
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John Lewis
John Lewis provides a great range products and offers good customer service. The price is a little higher than other high street shops but the products are better quality
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| 22/11/2006 17:58:49KIRSTY HURRELL |
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| Quality | | 30% |
| Price | | 20% |
| Customer Service | | 90% |
| Convenience | | 58% |
| Site Usability | | 90% |
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Review by Justin Macklin
The online and telephone versions of John Lewis offer a great shopping experience but CAUTION IS REQUIRED.
John Lewis direct/online don't offer the John Lewis 'never knowingly undersold' price promise. If I had ordered my mattress from my local John Lewis store I would have paid less.
When I queried this with John Lewis direct manager, I was told that it may be cheaper in-store because of price matching, which the online/direct store doesn't do. Rather confusing, considering its a John Lewis (Jonelle) branded mattress!
I was told nothing could be done... until I mentioned that I would be writing an online review, and then the offer of a refund of the difference was made!
Still, its a great product!
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| 20/05/2004 15:59:44Justin Macklin |
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